> ## Documentation Index
> Fetch the complete documentation index at: https://help.wtpbiz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with SheetSnap — contact support and find resources.

## Getting Help

If you run into any issues with SheetSnap or have questions about setup, the following resources are available to help you.

## Contact Support

For direct assistance, reach out through the following channels:

* **Email:** Contact the WTPBiz support team at [info@wtpbiz.com](mailto:info@wtpbiz.com)
* **Shopify App Store:** Leave a review or use the support link on the [SheetSnap listing](https://apps.shopify.com/wtpbiz-gang-sheet)

Please include your Shopify store URL and a description of the issue when contacting support. This helps us resolve your request faster.

## Frequently Asked Questions

**The SheetSnap builder is not showing on my product page.** Make sure you have completed both setup steps on the Dashboard — enabling the SheetSnap app block in your theme editor and linking at least one Shopify product to SheetSnap.

**Customers cannot see the gang sheet builder.** Verify that the SheetSnap app block is active in your Shopify theme. Go to your Shopify admin → Online Store → Themes → Customize, and confirm the SheetSnap block is added to the correct product template.

**How do I add more sheet sizes?** Go to the [Products](/sheet-snap/products) page, select the product, and add or edit sizes in the sheet size configuration section.

**Can I use custom fonts on the gang sheet builder?** Yes. Upload your font files from the [Fonts](/sheet-snap/fonts) page and they will be available to customers in the builder.

**How do I add images for customers to use?** Upload images from the [Library](/sheet-snap/library) page. Organize them by category so customers can find them easily.

**Where do I change the builder's colors and branding?** Go to [Settings](/sheet-snap/settings) to configure your brand colors, logo, and typography.

## Resources

* [Shopify Help Center](https://help.shopify.com) — General Shopify documentation
* [SheetSnap on Shopify App Store](https://apps.shopify.com/wtpbiz-gang-sheet) — App listing and reviews